The ScopeStack Blog
Specialized Problem Solving for MSPs with Jason Barbee
Jason Barbee is a Solutions Architect at C-Spire who was looking for a platform that would enhance operational processes. But as someone who solved issues in the MSP space, he wasn’t your typical software critic—he was an expert. Find out what made ScopeStack fit the bill for C-Spire, and listen as he and Jon nerd out over all the software, operational, and integrating problems MSPs find themselves faced with.
How Greystone Technology Uses ScopeStack to Help MSPs with Lex Indigo
This is a real-world example of how ScopeStack can impact your MSP in the same way as ConnectWise. Lex Indigo, Project Coordinator for Greystone Technology, has seen firsthand how the presales process looks with and without ScopeStack—and they know which one they prefer. Today they talk to ScopeStack CEO Jon Scott about the implementation of ScopeStack and how the platform actually helped Greystone Technology rethink their own processes. Listen to the newest episode of In Scope today!
The Three G’s of Scaling with Jacob Martin
What’s the best way to scale a business? Jacob Martin is back for another episode of In Scope to share how MSPs can successfully scale. Jacob’s experience in leadership roles has taught him a lot, and he’s eager to share that with others. The three G’s are key to growing a business that is smart and strategic. Listen to In Scope and learn about them!
Jon Scott & Shay Houser Discuss Benefits of Recurring Revenue for Long-Term Business Growth
Jon Scott and Shay Houser...
Advantages And Disadvantages Of Using A Tiered Pricing Strategy For Services
Tiered pricing strategies...
The Authenticity of Selling Services with Jacob Martin
Jacob Martin recently became the VP of Sales and Marketing for ScopeStack. As a former employee at an MSP, he’s brought and seen a new perspective to selling services. Jon and Jacob sit down to discuss the importance of having a solid product paired with a rock-solid foundation. Hear how ScopeStack is expanding its team, and what that means for its services.
The IT Industry is Changing. Will You Keep Up? with Jonathan Philipsen
Jonathan Philipsen, EVP of Cloud Strategy at Thrive, has been in the MSP space for a while now, and he’s noticing a shift. Work-from-anywhere businesses put a strain on employee retention and increased the need for cybersecurity services. ChatGPT is sweeping across the industry and forcing the question: are employees still necessary? Jon and Jonathan leave no stone unturned in this episode to discuss advantageous moves for MSPs, the moral dilemma of AI, and the many routes you can take with multi-cloud environments.
The Storytelling of Solutions with Greg Richey
VARs and the distribution process have changed a lot over the past 20 years. When Cisco used to dominate the industry, it was easier to be an expert in the field. Now there are all kinds of systems available, so many companies decided to outsource. But service objectives remained the same: how do we solve this problem? Jon goes screen-to-screen with the VP of Solution Development at Telamon, Greg Richey, to discuss the impact of Digital Transformation, striking the balance between expertise and outsourcing, and scaling your ecosystem.
The Future of Services from a Leader’s Perspective with Chris Ward
The services industry is not immune from evolution. As we try to provide more and more value for clients while growing our own teams, it means the definition of “services” is always changing. Heck, it’s changed a ton even since 2020 with the rise of packaged offerings and an emphasis on recurring revenue. We had Chris Ward, Vice President at DEft, talk us through what he thinks the future of services looks like. Check it out!
The Missing Manual with Todd Kane
Todd Kane has spent the last decade helping MSPs and VARs deliver higher value to their clients while bringing their turnover down and skyrocketing their team morale. He talks Jon through the science of selling services while managing a team that performs at a high level. This episode is a great resource for anyone in a management level role at an MSP or VAR looking to sharpen their approach.
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