The ScopeStack Blog

MSPs need a community too, and that’s exactly what led Kyle Spooner to MSPGeek—a community for….MSP geeks. Kyle is the Chief Executive of MSPGeek Con—the gathering that MSPGeek Inc. puts on—and is the Director of Operations at IntelliComp Technologies. With an extensive career as an MSP, Kyle knows a thing or two about the mind of an MSP. From Australia to Germany and back to the United States, Kyle is passionate about solving MSP problems through community. Sit down with Jon and Kyle as they walk through the intricacies of this MSP community, why it’s necessary, and where it’s going on the newest episode of In Scope.

Melissa Korzun noticed inefficiencies all around TeleTracking’s scoping process despite having the best integration platforms. So, she decided to press on those pain points and do what she does best—solve problems. ScopeStack was the answer. Shortly after a quick overhaul of all of TeleTracking’s data and services provided they implemented the platform into their tech stack. And, like any good product, they found other ways to boost efficiency with ScopeStack. Listen to Melissa explain the creative solutions TeleTracking implemented into their scoping and work flow process on the newest episode of In Scope.

John Scott and Jacob Martin form a dream team hosting duo on this episode of In Scope with Nick Wolf, Director of Partner Acquisition at Evo Security. Nick has an extensive background in the MSP space—similar to that of our VP of Marketing, Jacob Martin. Together, they’re breaking down the hot topic of cybersecurity and why multi-factor authentication is soaring in today’s industry. Join John, Jacob, and Nick on the newest episode of In Scope and learn why MFA’s are now the prerequisite to any cybersecurity insurance claim you’ll need to make.

This is a real-world example of how ScopeStack can impact your MSP in the same way as ConnectWise. Lex Indigo, Project Coordinator for Greystone Technology, has seen firsthand how the presales process looks with and without ScopeStack—and they know which one they prefer. Today they talk to ScopeStack CEO Jon Scott about the implementation of ScopeStack and how the platform actually helped Greystone Technology rethink their own processes. Listen to the newest episode of In Scope today!

Most businesses look to scale, but COVID forced the IT industry into a position where scaling became necessary. Jeremy Ryder is an Enterprise Architect Project Manager for Network Solutions, Inc. and over the past decade he’s been able to observe the shift of selling services instead of products. Hear how Jeremy was able to successfully transition into the new wave of IT services and what he recommends to VARs in this episode of In Scope.

MSP roles are changing from commodity-based services to knowledge-based ones. After sensing this shift in the IT business sector, Logically adapted. CEO of Logically, Josh Skeens saw the importance of MSP expertise and paired it with the growing demand for cyber-security. Hear how Logically fostered growth from within to equip their people—and business—to make the transition from MSP to MSSP on the newest episode of In Scope.

Jason Barbee is a Solutions Architect at C-Spire who was looking for a platform that would enhance operational processes. But as someone who solved issues in the MSP space, he wasn’t your typical software critic—he was an expert. Find out what made ScopeStack fit the bill for C-Spire, and listen as he and Jon nerd out over all the software, operational, and integrating problems MSPs find themselves faced with.