So back in 2018 Joe Panettieri wrote an article about then ConnectWise CEO Arnie Bellini and his efforts to simplify services and pricing models for managed service providers. Jon Scott, ScopeStack CEO, discusses the relevance to MSPs now.
Selecting the right pricing contract is one of the more important decisions you’ll make. The wrong decision can lead to a lot of headaches and lost revenue. So the decision between fixed fee and time & material pricing isn’t one to be made lightly.