In Scope: The IT Services Podcast

Steven Madick knows a thing or two about the presales process. He’s been in this world for years, building and managing wildly success teams for a number of service providers. He talks with Jon about what makes managing presales teams so difficult, and how you can overcome those obstacles. Terms like awareness and understanding are great to say, but how can you actually execute them? And can you turn your vision into action? Dive into this episode to find the answers!

An ineffecient presales process bleeds money, plain and simple. And if your company isn’t profitable, you’re going to struggle to keep your doors open. It doesn’t matter how good your solutions are—if your presales process isn’t ironed out, your profits will suffer. Skip Tappen from the ScopeStack team talks Jon through how to identfy an inefficient presales team, and what changes service providers can make to revive their profits.

A good member of the presales team is like a Jedi Knight—they have to deeply understand the balance between the highly technical side of your service and have a great image of the end product from a sales perspective. Skip Tappen from the ScopeStack team talks with Jon about all things presale; what do good presales team members look like? When’s the best time to bring this team into the fold? How can you make their jobs easier?

How do you make the handoff from presales to post-sales? Jesse White of Katalyst explains why this is a critical question and how to handle it.

How important is culture to your presales team? Jesse White of Katalyst explains why culture matters and how to build a great culture with your team.