Listen to expert insights on IT service provider trends, scoping automation, and project management best practices from industry leaders.
MSPs need a community too, and that's exactly what led Kyle Spooner to MSPGeek—a community for....MSP geeks. Kyle is the Chief Executive of MSPGeek Con—the gathering that MSPGeek Inc. puts on—and is t
How do you make the handoff from presales to post-sales? Jesse White of Katalyst explains why this is a critical question and how to handle it.
What's the best service to offer a client? Jon Scott and Jacob Martin, COO of Unified Network Group Inc., sit down to discuss the importance of mastering a service. Businesses can't possibly master ev
Efficiency is key when it comes to IT problems and solutions, so it's important to go to the source of productivity—the people. Jon and Greg are for the people, i.e. their employees, on this episode o
Jon and Shay have been working with MSPs for a long time—long enough to know that the most critical piece of a successful IT Services company is creating maximum value for clients. That feeds into rec
SEs (or whatever you call your presales team members) are a key piece of your business. That's a no-brainer. They're also a significant investment and as such, they require a ton of support and direct
Dennis Manfra is the VP of Technical Services at IE, and he's joining Jon to talk pricing. We know, it's not the sexiest topic, but that doesn't mean it's not incredibly important. Dennis and Jon talk
How important is culture to your presales team? Jesse White of Katalyst explains why culture matters and how to build a great culture with your team.
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