James Davis is the Director of Academy at Pax8, a global leader in cloud solutions. He joins Jon from Down Under to talk about arguably the most critical business function of any MSP or VAR (and something Jon knows quite well): scoping. They dive into all the inefficiencies of improper scoping and really quick fixes. They also share a few examples of just how significant an inefficient scoping process can be. Tune in to rethink the way you scope!