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ScopeStack Blog
Insights, best practices, and industry trends for IT service providers looking to optimize their scoping process and improve profitability.
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Browse our complete library of blog posts organized by category and topic.
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Episode 13: How to Scale Up a Services Company with Scott Millwood
Looking to grow a young services company? Take some advice from someone who's built several services companies to remarkable heights and value. Scott Millwood joins us again on In Scope to share what Podcast Read Article -
Episode 12: How to Make Your Sales Process More Efficient with Scott Millwood
The efficiency of your sales process directly affects how your company brings in money, point blank. Although each customer has a different need, there are still plenty of similarities in their purcha Podcast Read Article -
Episode 11: How to Make Selling Services Easier with Henry Egan
The typical 18-day presales turnaround window is insane, to be frank. There are way too many boxes for the presales team to check off their list before they can actually present a solution to their cl Podcast Read Article -
Episode 10: The Future of Services from a Leader's Perspective with Chris Ward
The services industry is not immune from evolution. As we try to provide more and more value for clients while growing our own teams, it means the definition of "services" is always changing. Heck, it Podcast Read Article -
Episode 9: What You're Getting Wrong About Your Scoping Process with Brook Lee
Efficient and thoughtful processes are critical to success for any MSP. No one knows those processes better than Brook Lee of Eureka Process, who leads MSPs to financial success by flipping them insid Podcast Read Article -
Episode 8: Why Relationships Matter More Than You Think with Kenny Taylor
Kenny Taylor is the Manager of Systems Engineering at Cisco. He shares with Jon his secret to leading a successful sales team, dropping some serious gems along the way. At the heart of everything: str Podcast Read Article -
Episode 7: The Missing Manual with Todd Kane
Todd Kane has spent the last decade helping MSPs and VARs deliver higher value to their clients while bringing their turnover down and skyrocketing their team morale. He talks Jon through the science Podcast Read Article -
Episode 6: How to Price Services with Dennis Manfra
Dennis Manfra is the VP of Technical Services at IE, and he's joining Jon to talk pricing. We know, it's not the sexiest topic, but that doesn't mean it's not incredibly important. Dennis and Jon talk Podcast Read Article -
ConnectWise MSP Pricing
So back in 2018 Joe Panettieri wrote an article about then ConnectWise CEO Arnie Bellini and his efforts to simplify services and pricing models for managed service providers. Jon Scott, ScopeStack CE IT ServicesBest Practices Read Article -
Episode 5: Building a Pre-sales Team, Measuring Success
Steven Madick knows a thing or two about the presales process. He's been in this world for years, building and managing wildly success teams for a number of service providers. He talks with Jon about Podcast Read Article -
Episode 4: How to Improve Profitability Through the Presales Process
An ineffecient presales process bleeds money, plain and simple. And if your company isn't profitable, you're going to struggle to keep your doors open. It doesn't matter how good your solutions are—if Podcast Read Article -
The Role Your Presales Team Plays in Your Services Practice
A good member of the presales team is like a Jedi Knight—they have to deeply understand the balance between the highly technical side of your service and have a great image of the end product from a s IT ServicesBest Practices Read Article -
Episode 2: Transition from Presales to Postsales
How do you make the handoff from presales to post-sales? Jesse White of Katalyst explains why this is a critical question and how to handle it. Podcast Read Article -
Episode 1: Importance of Culture in a Presales Team
How important is culture to your presales team? Jesse White of Katalyst explains why culture matters and how to build a great culture with your team. Podcast Read Article -
In Scope: The IT Services Podcast Podcast Trailer
Are you looking to increase services revenue? Join ScopeStack CEO Jon Scott as he talks to IT industry leaders to get their insights. These experts from the top MSPs and VARs will share their actionab IT ServicesBest Practices Read Article -
The 3 Best Books to Help You Sell More with Stories
Looking for a way to supercharge your results this year? Add storytelling to your sales process! Here are some books to get you started. IT ServicesBest Practices Read Article -
How Industry Leader Connection Increased Efficiency by 88 percent
As part of their approach to efficiently offer unique solutions, Connection was one of the first solution providers to use CPQ for services. Case Study Read Article -
Todd Kane on Making More Money with IT Services
If you need to improve your presales process, check out our latest webinar with Todd Kane on how to make more money with IT services. IT ServicesBest Practices Read Article -
3 Statement of Work Best Practices for MSPs and VARs
These statement of work best practices will ensure that everyone involved in the project is satisified with the end result. IT ServicesBest Practices Read Article -
4 Reasons Why You Need a Statement of Work for Every IT Project
4 Reasons Why You Need a Statement of Work for Every IT Project IT ServicesBest Practices Read Article -
How IMS Increased Profitability with ScopeStack
IMS is a managed service provider with a secret weapon to increasing MSP profitability. Here's how they did it. Case Study Read Article
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