ScopeStack Blog

Shay and Jon walk through growth within a business—from the moment the epiphany hits, to how to get ahead of the curve. Different practices work for different businesses, but understanding the marketp

Jon and Shay have been working with MSPs for a long time—long enough to know that the most critical piece of a successful IT Services company is creating maximum value for clients. That feeds into rec

Kenny Taylor is the Manager of Systems Engineering at Cisco. He shares with Jon his secret to leading a successful sales team, dropping some serious gems along the way. At the heart of everything: str

How important is culture to your presales team? Jesse White of Katalyst explains why culture matters and how to build a great culture with your team.

SEs (or whatever you call your presales team members) are a key piece of your business. That's a no-brainer. They're also a significant investment and as such, they require a ton of support and direct

Nicko Roussos is the VP of Cisco Operations and Digital Transformation at TD SYNNEX. He's been in this game for a while and has helped Jon out with his rise, too. His wealth of knowledge in this indus

Looking to grow a young services company? Take some advice from someone who's built several services companies to remarkable heights and value. Scott Millwood joins us again on In Scope to share what

The efficiency of your sales process directly affects how your company brings in money, point blank. Although each customer has a different need, there are still plenty of similarities in their purcha

The typical 18-day presales turnaround window is insane, to be frank. There are way too many boxes for the presales team to check off their list before they can actually present a solution to their cl

The services industry is not immune from evolution. As we try to provide more and more value for clients while growing our own teams, it means the definition of "services" is always changing. Heck, it

Efficient and thoughtful processes are critical to success for any MSP. No one knows those processes better than Brook Lee of Eureka Process, who leads MSPs to financial success by flipping them insid

Kenny Taylor is the Manager of Systems Engineering at Cisco. He shares with Jon his secret to leading a successful sales team, dropping some serious gems along the way. At the heart of everything: str

Todd Kane has spent the last decade helping MSPs and VARs deliver higher value to their clients while bringing their turnover down and skyrocketing their team morale. He talks Jon through the science

Dennis Manfra is the VP of Technical Services at IE, and he's joining Jon to talk pricing. We know, it's not the sexiest topic, but that doesn't mean it's not incredibly important. Dennis and Jon talk

So back in 2018 Joe Panettieri wrote an article about then ConnectWise CEO Arnie Bellini and his efforts to simplify services and pricing models for managed service providers. Jon Scott, ScopeStack CE

Steven Madick knows a thing or two about the presales process. He's been in this world for years, building and managing wildly success teams for a number of service providers. He talks with Jon about

An ineffecient presales process bleeds money, plain and simple. And if your company isn't profitable, you're going to struggle to keep your doors open. It doesn't matter how good your solutions are—if

A good member of the presales team is like a Jedi Knight—they have to deeply understand the balance between the highly technical side of your service and have a great image of the end product from a s

How do you make the handoff from presales to post-sales? Jesse White of Katalyst explains why this is a critical question and how to handle it.

How important is culture to your presales team? Jesse White of Katalyst explains why culture matters and how to build a great culture with your team.

Are you looking to increase services revenue? Join ScopeStack CEO Jon Scott as he talks to IT industry leaders to get their insights. These experts from the top MSPs and VARs will share their actionab